Numatic CVC370-2 Charles Wet Dry Blue Vacuum Cleaner, 838170, CVC 370-2, 915678

Charles is the wet and dry member of the Henry family. Use him with a HepaFlo bag for everyday dry vacuuming, then switch to wet pick-up for spills, a flooded floor or a blocked sink. NaceCare suggests Charles for schools, automotive work and facility cleaning, and Numatic pitches him at DIY jobs, from plumbing mishaps to clearing out the garage.

He has a 1,200-watt (1.6 hp) bypass motor with 100 inches of water lift and 95 cfm of airflow. A ball float stops the suction before water can reach the motor. The dry tank holds 4 gallons, and the wet tank is a pail-style 8.2 quarts with a carrying handle for emptying.

For dry pick-up NaceCare rates the filtration at 0.5 micron and 98.6 percent, with or without a bag. Charles weighs 19 pounds, runs at 61 dB(A) and has a 42-foot cord. He comes with NaceCare's A21 kit, which includes a 9-foot hose and two floor tools, one for dry floors and one for wet pick-up.

Key features

• Wet and dry pick-up, with a ball float that protects the motor
• 1,200-watt (1.6 hp) bypass motor with 100 inches of water lift and 95 cfm of airflow
• 4-gallon dry capacity and an 8.2-quart pail-style wet tank
• 42-foot cord and 9-foot hose
• Dry floor tool and wet pick-up floor tool in the box
• 2-year motor warranty from NaceCare

How the Henry family compares

Numatic makes the Henry family in Chard, England, and NaceCare sells the 120-volt versions in North America. All eleven machines below use 1-1/4 inch tools and HepaFlo bags. The 160s are the compact models, the 200s are full size, and Charles and George also handle water.

On a phone, scroll the table sideways to see every column.

Figures are NaceCare's published specs for the 120-volt models. Where NaceCare doesn't publish one, the figure comes from its US distributor. Water lift is a measure of suction. "Not published" means we couldn't find a manufacturer figure for that model.

Which one is for you? Pick Charles if you need to pick up water as well as dust. If you also want to shampoo carpet and upholstery, George adds a pump and spray tools. For dry cleaning only, the Henry 200 is quieter at 47 dB(A) and comes with NaceCare's 10-year domestic warranty.

What's in the box

NaceCare ships Charles with its A21 kit.

• Charles wet and dry canister (CVC 370), blue
• Dry floor tool
• Wet pick-up floor tool
• Crevice tool
• Round dusting brush
• Upholstery brush
• Adaptor
• Stainless steel wand
• 9 ft hose

Specifications

• Model: Numatic Charles (CVC 370), blue
• Type: Wet and dry canister vacuum
• Voltage: 120 V (North American model)
• Motor: 1,200 W (1.6 hp) bypass motor, 2-stage, rated 1,100 hours
• Water lift: 100 in.
• Airflow: 95 cfm
• Dry capacity: 4 gal dry
• Wet tank: 8.2 qt pail-style wet tank
• Cord: 42 ft
• Hose: 9 ft
• Filtration: 0.5 micron at 98.6 percent for dry pick-up, with or without a bag; ball-float shutoff keeps water out of the motor
• Bags: HepaFlo NVM-2BH (NaceCare 604016, 10-pack)
• Replacement filter: 12 in. TriTex filter 604165 for dry use
• Sound level: 61 dB(A)
• Weight: 19 lb
• Warranty: 2-year motor warranty from NaceCare

Bags and filters

This machine takes the larger HepaFlo NVM-2BH bags, not the NVM-1CH bags used by the Henry 160, Henry 200 and James. Use a bag and the TriTex filter for dry work.

• HepaFlo NVM-2BH bags, pack of 10 (604016)
• TriTex filter (604165), for dry vacuuming

Common questions

Will it run on a standard US outlet?

Yes. NaceCare's North American models run on 120 volts. Numatic's UK pages describe the 230-volt versions, so their cord lengths and wattages don't apply to this machine.

How do I switch between wet and dry?

Numatic's instructions have you swap the dry filter for the wet float valve and change to the wet floor tool. Switch back the same way for dry vacuuming.

Which bags and filter does Charles use?

HepaFlo NVM-2BH bags (NaceCare part 604016) and TriTex filter 604165 for dry vacuuming. These are a different size from the NVM-1CH bags the Henry 160 and 200 take.

14-day return policy

You can return this vacuum within 14 days of delivery. Vacuum cleaners fall under the equipment terms of our Refund Policy, so the longer return window for bags, belts and filters doesn't apply to it.

• Send it back within 14 days of delivery to EZVacuum.com Returns, 8645 Phoenix Dr, Manassas, VA 20110.
• Pack it securely in the original box with everything that came in it, paperwork included.
• Put a copy of your packing slip, or a note with your name and order number, inside the box.
• Ship it with tracking, then email the tracking number to support@ezvacuum.com.
• Return shipping is your responsibility. A restocking fee applies to vacuum returns, and shipping charges may be deducted, as set out in our Refund Policy.

If the vacuum arrives damaged or isn't the model you ordered, email us right away at support@ezvacuum.com so we can sort it out.

Warranty: handled by NaceCare

NaceCare backs the Charles motor for 2 years. NaceCare, not EZvacuum, handles warranty repairs and replacements, so please contact NaceCare for anything the warranty covers.

• NaceCare's policy for wet and dry vacuums also covers the tank for 10 years, switches and electrical parts for 2 years, and labor for 2 years.
• NaceCare publishes its warranty policy at nacecare.com/warranty (opens in a new tab).
• Keep your EZvacuum order confirmation as your proof of purchase.

To reach NaceCare technical support, call 800-387-3210 or email TechnicalSupport@nacecare.com.