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Just received my under appliance tool. It doesn't fit my Shark as described in the product description.

asked by Claire Gordon on April 26, 2024

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-8
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You didn't say that on your website. The product I ordered is described as fitting Shark. It doesn't say anything about also buying a ridiculously priced 19.99 piece of plastic to make it work. I want a full refund for this product.

Claire T Gordon answered on May 8, 2018
-13
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For shark we have the special combo which includes the tool and an adapter: https://www.ezvacuum.com/shark-under-appliance-attachment-tool-wand-adaptor.html

Since you already have the tool, please get the adapter here at https://www.ezvacuum.com/fit-all-vacuum-cleaner-attachment-adpater-35mm-to-1-1-4.html

Support answered on May 8, 2018